Delivery policy

IDThietke.com is a furniture sales website with the mission: “Satisfying the needs of interior decoration – Interior design and construction” here includes furniture products for offices, houses, shops, shops, spa , hotel. Helping customers to shop Simple, Convenient, Light, Fast and Peaceful.

Due to the large, cumbersome characteristics of the furniture, which requires many workers to assemble at the place of delivery, the terms below will depend on the order and the installation location to be negotiated with the customer before receiving the order .

a- Delivery and installation methods:

  1. Free shipping and installation in TP. Ho Chi Minh City for orders from 20,000,000 VND or more.
  2. Some points are not on the list in the inner city. Ho Chi Minh City charges VND 650,000 / order (bulky goods)
  3. Customers in the province Car parking fee is 500,000 VND / order The company is free to deliver to car for Orders over 20,000,000 VND.
    – The cost from the car to your house will be paid separately (staff will inform the cost in advance – or contact yourself).
  4. Customers located outside of Ho Chi Minh City In case the customer needs to deliver the goods, we will report the cost before receiving the order.

b- Delivery time

To serve the needs of shopping, placing furniture for customers in Ho Chi Minh City and Northern provinces. IDThietke.com’s logistics team offers free home delivery for orders that meet clause a, clause 1 above. In some other provinces and cities in other regions when one of the following 2 conditions is satisfied:

1- In Ho Chi Minh City

a / Delivery time is 7 ~ 14 days for orders with value <20 million.
b / The order is worth> 20 million dong, elaborately designed, high-class construction. Delivery time is scheduled by the company actively (time does not exceed 30 days from the date of order)
2 – In other provinces

In some cases the company will pair the car according to the route, please contact a consultant to check the specific schedule

Delivery time is scheduled by the company actively (time does not exceed 30 days from the date of order)

c- Geographical limitations on the delivery or supply of the service, if any.

In the case of goods and services delivered in suburban provinces, if there is a delay in the delivery and installation. IDT Company will regularly inform and update the cause as well as the most perfect remedy.

In case of delay in delivery or provision of services 30 days past the committed time. Customers can cancel the contract if they want.

IDThietke.com – wants to bring convenience, convenience in shopping, helping customers feel secure when using our products. The company commits not to incur any other fees.

Any questions, comments, please contact the hotline: 0913-802-117. Thanks !